After 6 weeks with no washing machine and many discussions with technicians, supervisors, various departments,being hung up on several times (due to disconnections), a few irate words and many hours on the phone, I found the right person.
The new machine arrived this afternoon PAID IN FULL! We had to spring for the platform. The kids were fascinated by the window.
Never so happy to do laundry...two loads completed. Yahoooooo!
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